Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, Users can, however, anonymously visit our Site. Personal information will be collected from Users, but only if the user volunteers that information. Users can refuse to supply personally identifiable information so long as it does not prevent them from using the site (ex. placing an order or submitting a contact form).
Non-personal identification information
When Users interact with our Site, we may collect some non-personal information that is personally unidentifiable. This may include information like browser type, computer type, internet provider and other technical information.
Web browser cookies
How we use collected information
Vancouver Seed Bank may collect/use Users information for the following:
- Improving Customer Service
Personal information helps us respond to customer service and support.
- Personalizing the user experience
Information may be used to aggregate and understand how our customers/Users use our services on our Site.
- Improving this Site
To continuously improve our website and products from the information received by Users.
- Processing Transactions
Information provided by the Users for the purpose of placing an order will be used only to provide service to said order. None of this information is shared with outside parties except what is required to process that order.
- Administer Promotion, Content, Surveys or other Site features
Only to send Users information that may be of interest to them and which they subscribed to.
- Send Periodic E-Mails/Newsletters
E-Mail addresses provided during processing will only be used to send information/confirmation about the order placed and updated about that order. It can also be used to help with inquiries, requests or other questions. If a User makes the decision to opt in to our email list, they agree to receiving emails about company news, new products or updates. If at any time the User decides to opt out of future emails, they can unsubscribe using the instructions at the bottom of each email or they can contact us using the Contact page to request removal.
How Vancouver Seed Bank protects your information
In order to protect our Users information, we adopt modern data collection processing and storage methods to protect from un-authorized access or alterations or disclosures of any personal data that may include usernames, passwords transactions and other personal data sent to the Site. Data sent to our Site happens over a private, secured SSL connection which is a communication channel that is encrypted and uses digital signatures. We are also in compliance wth PCI vulnerability standards to create as secure of an environment as possible for Users.
Children’s online privacy protection act compliance
We never collect/maintain data from persons we know are 13 or under and no part of the site is designed/structured or intended for underage persons.
Acceptance of these terms