- No refunds are offered for germinated seeds with failed germination, especially if the policy requirements are not met.
- A refund is available for any order without an applied tracking number. Once a tracking number is assigned, the shipping cost becomes non-refundable. To qualify for a refund, the order must be successfully returned to the sender unopened and untampered with. No exceptions will be made for opened packages. Once received, a refund (excluding shipping costs) will be processed.
- Refunds are not available for customers outside the USA and Canada.
What is Vancouver Seed Bank’s Germination Guarantee?
- To qualify please follow our provided germination method to help insure a 80% success rate & above. If 80% germination is not met customers must call in to review order & identify possible improvements with one of our seed specialists.
- Qualifying orders are subject to a ONE time reshipment on all failed seeds.
- Please ensure all strains on order have been attempted prior to calling in, to avoid partial reshipment, no exceptions will be made to ONE time rule.
- Vancouver Seed Bank & all affiliated companies do NOT cover any issues surpassing germination period.
- Click here for Germination method: https://vancouverseedbank.ca/germination-guarantee/
- For any questions at any time call in to +1 (844) 654-7333 for 24 hour live customer service representatives.
- For a chance to be featured on our social media sites (anonymously if desired) document your germination with photos & videos, submit to : info@vancouverseedbank.ca
How do I know VancouverSeedBank.ca won’t take my money?
Vancouver Seed Bank has spent years of time and money in building a trustworthy reputation. The success of a cannabis business revolve around reliable sellers. We are passionate about growing marijuana plants! Growing your best marijuana plants is our goal. We make sure to provide high quality Marijuana Seeds, customer service and easy shipping.
